Help Center 24/7

Support Center

Top-up guides, the CREDX Wallet wallet and CREDX Points rewards explained, and how to track your order. It is all right here.

Step by Step

How to Top Up

  1. Choose Your Game

    Find your game through search or the catalog on the home page, then open its top-up page.

  2. Enter Your Game ID

    Fill in your player ID (and server, if asked) carefully so the items land in the right account.

  3. Pick Your Item

    Choose the package you want. Every price is shown upfront in Philippine Pesos (₱), with no hidden fees at checkout.

  4. Pay Your Way

    Pay with GCash, Maya, GrabPay, or QR Ph, or pay instantly from your CREDX Wallet balance.

  5. Delivered to Your Account

    Once payment is confirmed, delivery runs automatically and usually lands within seconds. Keep your receipt link to check the status anytime.

Wallet & Rewards

CREDX Wallet & CREDX Points

What are CREDX Wallet?
CREDX Wallet are your CREDX wallet balance: 1 CREDX Wallet = ₱1.00. Use them to pay for any top up instantly. You can add funds from your Member dashboard, from ₱50.00 up to ₱20,000.00 per top up.
What are CREDX Points?
CREDX Points are reward points you earn on orders paid with CREDX Wallet. Redeem the points you collect for CREDX Wallet directly from your Member dashboard.

Order Status

Track Your Order

Already topped up and wondering where your order is? Check its status with your order number, phone number, or game User ID.

Track Order

Still Need Help?

Our support team is ready to step in whenever the guides are not enough.