Digital Codes

Game Card & Vouchers

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Questions & Answers

Frequently Asked Questions

How do I place an order?

Select your game, choose the amount, enter your Player ID or UID, and complete payment. The credits are delivered straight to your account. No password needed, ever.

What payment methods do you accept?

Pay with GCash, Maya, GrabPay or QR Ph, or pay instantly from your CREDX Wallet balance. Every payment is processed securely over an encrypted connection.

How long does delivery take?

Most top-ups are delivered within minutes of payment. In the rare case of a delay, our support team is ready to help.

Can I cancel or refund my order?

Digital items are delivered instantly, so an order cannot be cancelled once it is processing. Please double-check your Player ID before confirming payment. If a delivery fails, the amount is refunded to your CREDX Wallet wallet automatically.

How can I contact customer support?

Email us at [email protected] or send a message through the Contact page. We reply as quickly as we can, every day of the week.